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Your bs166 account runs on bKash and Upay — fund your balance directly from your mobile wallet, then track every transaction in your account history. Every deposit and withdrawal step is shown inside your signed-in account area; follow the fields and amounts displayed there.
Putting money into your account starts at the cashier section inside your signed-in account area. We support bKash and Upay as the primary deposit routes — both are linked directly to your mobile wallet, so you send from the same number you registered with. Open the deposit screen, pick your wallet, enter the amount shown as available for that route, and confirm on your wallet app. The balance shows in your account once the transfer is matched on our end. Do not close the deposit screen before you see the confirmation status.
Log in and go to the deposit section in your account area. The available payment routes — bKash and Upay — are listed there.
Select bKash or Upay. The screen shows the account number to send to and the reference format your transfer must include.
Complete the transfer in your bKash or Upay app using the exact reference shown. Do not alter the reference or the transaction may not match.
Return to your bs166 account and check the balance. The deposit status in your transaction history will update once the transfer is matched.
Withdrawal requests go back to the same wallet you used to deposit — bKash or Upay. We keep this consistent so your account-to-wallet path stays predictable and traceable. Go to the withdrawal section in your signed-in account, select the wallet route, and enter the amount within the limits shown on screen. You will be asked to confirm the wallet number the payout goes to; make sure it matches the number on your registered account.
Find the withdrawal option in your account area. Available routes are listed; choose the wallet — bKash or Upay — that matches your deposit source.
Type in the amount within the limits shown. Confirm the wallet number is the one registered to your account before proceeding.
If your account area shows an identity or ownership step at this stage, complete each field as prompted. Do not skip or estimate any detail.
After submitting, note the reference number shown. Keep it with your wallet receipt until the withdrawal status shows as completed.
Before your first withdrawal — and sometimes at a deposit threshold — your account area may prompt you to complete a verification step. These prompts appear as specific fields or upload requests inside your signed-in account; we do not send verification requests by external message or email link. Follow only what the account screen displays. The fields shown will depend on your account activity and the information already associated with your profile.
Verification fields appear inside your signed-in account area. Complete only what the screen shows; we will not request documents through external links.
The check ties your registered bKash or Upay number to your account identity. Use the wallet number you deposited from.
Before entering any detail, confirm your browser shows bs166. If the domain looks different, stop and contact support before continuing.
If a verification prompt is confusing, reach our support team for a plain explanation. You do not need to share sensitive data to get that help.
bKash and Upay are the two wallet routes configured for deposits and withdrawals on your bs166 account. Both run on mobile numbers, which means your transfer starts and ends on the same device you use to access the account. The cashier screen inside your account shows the active routes and any amount fields relevant to your account status. We do not list methods that are unavailable for your region — what you see in your account is what currently works for you.
Send from your bKash mobile wallet directly to your bs166 account using the cashier reference. Withdrawals return to the same bKash number.
Upay transfers follow the same cashier path as bKash. Select Upay in the deposit or withdrawal screen and use the reference shown.
Nagad is a recognised Bangladesh mobile wallet. Check your account cashier to see if this route is active for your account region.
Rocket is a local bank-linked wallet option in Bangladesh. Its availability in your cashier depends on your account status and eligible region.
Bank transfer availability is shown in the cashier for eligible accounts. Follow the account number and reference fields displayed at the time of transfer.
Every deposit or withdrawal you make generates two records: one in your bKash or Upay transaction history and one in your bs166 account history. These two records need to match — same amount, same reference, same timestamp window — for the transfer to sit cleanly on both sides. Open your account history from the signed-in menu and look for the transaction by date and amount. If the status says pending, the match is still in process; if it says confirmed, the funds are settled.
The reference shown at the cashier step must appear unchanged in your wallet transfer note. A missing or altered reference is the most common reason a deposit sits unmatched.
Pending means the transfer is being matched. Confirmed means funds are settled. If a status has not moved within the window shown at submission, bring the reference to support.
Your bs166 transaction history is inside the signed-in account area. Filter by date range to find older deposits or withdrawals; the list is paginated, not a single scroll.
Keep the bKash or Upay notification message for every transaction until the account history shows a confirmed status. That message contains the timestamp and amount support needs to trace any query.
Your account security starts with the domain. Every time you log in, check that the address bar shows bs166 before entering your credentials or initiating a transfer. We do not send login links or cashier requests through third-party messages; if something arrives that way, treat it as suspicious and contact support directly before clicking.
Always confirm the browser address reads bs166 before logging in or making a transfer. A mismatched domain is the clearest sign of a phishing attempt targeting your account.
Account verification ties your registered bKash or Upay number to your profile. This step ensures payouts go only to the wallet you set up, not to an unverified number.
Enter your wallet number carefully in every cashier step. A single digit error sends your transfer to the wrong account and delays recovery; support will need the original reference to investigate.
If anything about a transaction, verification prompt or account access looks wrong, reach our support team through the contact channels listed on bs166 — not through any link sent to you externally.
If you have a specific question about your deposit, withdrawal or account status that is not covered below, our support team is available through the channels published on bs166. The answers here reflect how the cashier and account wallet work for accounts in supported regions.
bKash and Upay are the verified deposit routes on bs166. Open the cashier in your signed-in account to see which routes are active for your account and region at the time of your deposit.
Check your bKash or Upay transaction history for the reference number used. Bring that reference to our support team through the channels on bs166; they can trace the transfer and update your account status.
Withdrawals go back to the wallet registered to your account. If you need to update your wallet number, do that through your account settings while logged in before submitting a withdrawal request.
Pending means the withdrawal is being processed and matched on our end. If the status does not update within the window shown at the time you submitted, contact support with your withdrawal reference number.
Minimum amounts are shown in the cashier screen at the time you select your payment route. We do not publish a fixed figure here because limits can vary by route and account status.
Your account area will prompt you if a verification step is required before a withdrawal can be processed. Follow the fields shown on screen; contact support if any prompt is unclear before submitting.