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These terms set out how your bs166 account works — what you can do, what we require, and how we handle your transactions and data. Access to any part of this platform depends on your local law and eligible regions, so read these terms before you use your account.
By opening or continuing to use a bs166 account, you agree to the conditions set out on this page. These terms apply to every action you take on the platform — from funding your account via bKash or Upay to placing a bet and reviewing your wallet history. If any part of these terms conflicts with local law in your jurisdiction, local law takes precedence and your access may be restricted or unavailable. We update these terms when our services or obligations change. When a material change is made, we post a notice in your account inbox and display the revised date at the foot of this page. Continuing to use the account after that date means you accept the updated version. You are responsible for reading each update. If you do not agree with a change, close your account before the effective date and contact our support team to settle any open balance. Nothing in these terms removes rights you hold under applicable consumer protection law in your region. These terms do not constitute legal advice; consult a local adviser if you are uncertain about your eligibility.
These terms define exactly where our obligations begin and end. Four areas are worth understanding clearly before you fund or play.
These terms govern how you open, maintain and close a bs166 account. Eligibility depends on your local law and the eligible regions we serve. We may suspend access if your account shows activity that conflicts with these terms or applicable law.
Deposits made through bKash or Upay, and any resulting account balance, fall fully within scope. Each transaction is logged in your wallet history. Disputes over a recorded transaction must be raised through our published support routes, not through the payment provider alone.
Game content from studios including Pragmatic Play, PG Soft, and Habanero is delivered subject to these terms. We make no representation about availability in regions where local law prohibits access. Game rules displayed in the lobby govern individual round outcomes.
Payment processors such as bKash and Upay operate under their own terms. We are not liable for delays or restrictions on their side. If a payment provider applies a hold or a fee, that is outside these terms; contact the provider directly for their own policy details.
These terms are not one-sided. You have clear, practical options for managing your account and raising concerns. Your wallet history shows every deposit, withdrawal and adjustment we have recorded against your account — you can review this at any time after signing in. If a figure looks wrong, you can raise a correction request through live chat or email support; we will check the record against our transaction logs and respond through the same channel. Your account details — including the mobile number linked to your bKash or Upay wallet — can be updated through the account settings page; some changes require identity verification before they take effect. If you believe these terms have been applied incorrectly to your account, you have the right to ask us to review the decision and provide the reasoning. We keep a written record of that exchange. You may also request account closure at any time; any confirmed balance is settled before the account is deactivated.
Sign in and open your wallet history to see every transaction we have logged. Timestamps, amounts and payment method labels are shown for each entry.
Update your registered mobile number or linked wallet identifier in account settings. Changes that affect payment routing require an additional verification step shown in-account.
If a term is unclear or you believe it has been applied incorrectly, contact us via live chat or email. We document the question and provide a written response.
You can close your account at any time. We confirm the request, settle any remaining balance to your linked bKash or Upay wallet, and send a closure confirmation to your registered contact.
Questions about these terms, your account status or a specific transaction are handled through the routes below. Use the channel that works for your situation — live chat is quickest for account-specific queries, email suits detailed written requests, and the help centre covers the most common policy questions without needing to wait.
Open the chat widget on any page after signing in. Describe your question and reference your account ID for faster handling of terms-related queries.
Send a written query to the support address listed on our contact page. Include your registered mobile number and the transaction ID if your question is about a specific payment.
Our published help articles cover the most frequent terms questions — account eligibility, transaction records, and how to request a review. Find them under the Help tab in your account.
Knowing how we manage your information is part of understanding these terms. Here is what we do and who to contact when you need to act.
We keep records of your deposits, withdrawals and account adjustments for the period required by applicable law. You can view the active portion of this history in your wallet log at any time after signing in.
Your account is protected by the credentials you set at registration. If you suspect unauthorised access, contact live chat immediately and we will lock the account while we investigate. Do not share your login credentials with anyone.
We use session cookies to keep you signed in and to remember your preferred language. You can manage cookie preferences in your browser settings; disabling them may affect account functionality on some pages.
To request a correction to your personal data or to ask how your information is used, email our support address with your account ID. We acknowledge the request and respond within the timeframe set by applicable local law.
These are the questions we see most often when someone reads through the terms for the first time. Each answer points to the step or route that resolves it.
Yes. Every deposit you make — whether through bKash, Upay or another accepted method — is subject to these terms. The transaction is recorded in your wallet history and any dispute about the amount must be raised through our support routes, not directly with the payment provider alone.
We post a notice in your account inbox and update the revision date on this page. Continuing to use your account after that date means you accept the new version. If you disagree, contact support before the effective date and we will help you settle your account.
Access depends on your local law and the eligible regions we serve. We do not make a blanket eligibility statement. Check the terms for your region and, if uncertain, consult a local adviser before opening or funding an account.
Sign in, open your wallet history and locate the entry. Then contact us via live chat or email with your account ID and the transaction timestamp. We check the record against our logs and reply through the same channel you used.
Reach out via live chat or the support email address on our contact page. Describe the term and how it was applied to your account. We document the exchange, review the decision and provide a written response explaining the outcome.
Contact support through live chat or email and request account closure. We confirm the request, settle any remaining balance to your linked bKash or Upay wallet, and send you a written confirmation once the account is deactivated.